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Shipping Questions:

Do you ship outside the United States?

Yes, we are currently shipping to over 24 countries world wide! To view a list of our currently supported countries, please visit our online store, add at least one item into your shopping cart, and use our "Estimate Shipping Cost" tool to see the list of supported countries. We also ship to Post Office Boxes and the following U.S. territories: Guam and the Virgin Islands (U.S.).

If your country is not listed in the drop-down, we'd still be happy to help you with your international order. Please email us at info@ribbedtee.com with your complete mailing address (including country) so we may consider adding it to our supported country list.

Please note that our shipping prices on international orders do not include duties & taxes. International customers may incur additional tarrif-related charges by their country of residence for the importation of U.S. made goods. 

How much will shipping cost?

USPS Shipping costs are calculated based on the USPS Mail rates & fees (plus a nominal handling fee) and depend on the number of items you order (weight) and the final destination (distance).

Other Shipping Option costs are also calculated on weight and final destination, and differ based on the type of service selected.

Are there less expensive shipping options?

For domestic orders: We have chosen USPS mail as our preferred shipping method since it is highly reliable, ships to PO Boxes and Military bases, offers the most affordable rates for shipping packages throughout the country, and offers tracking service. Our first priority is getting orders to our customers quickly and reliably.

Shipping charges are based on weight and destination zip code and are calculated using the USPS rate tables, plus a nominal $1 shipping and handling fee. The shipping service option(s) that are displayed during checkout are determined by the weight of items in your shopping cart. If your items weigh 13oz or under, you will be shown the least expensive USPS First Class option. Packages weighing over 13oz have to be shipped via Priority Mail, a restriction of USPS. Your order may qualify for free shipping. Please see our Free Shipping Offer for details.

Moving forward, we are also considering many options to further reduce shipping charges for our customers, including adding a fulfillment centers in central U.S. and on the east cost, and loyalty discounts.

For international orders: For packages under 4 pounds, we offer our discounted International Airmail Service and USPS International Priority. Packages over 4 pounds will be shipped via USPS International Priority.

How are items shipped to me and when should I receive my order?

Domestic orders are fulfilled via USPS Mail and are sent out within one to two business days after you've placed your order. You should expect to receive your domestic RibbedTee order within 2-5 business days, depending on the service selected.

International orders can take up to 4-5 weeks to arrive, depending on the shipping service selected, destination country and their customs process. Once your order has been shipped, you will receive an email notification with your tracking number. Once you have your tracking number, you can check on the delivery status of your package at the USPS website.

Free Shipping Offer (Terms and Conditions)

Free shipping offer applies to standard shipping on a minimum purchase outlined in the offer. Cannot be combined with other offers or coupons. Available to U.S. residents only. Offer valid for a limited time only and subject to change at anytime.

Order Related Questions:

If I have a question about my order, who should I contact?

For all order-related questions, please contact our Customer Service team.

Pre-Order Items

A selection of our products are eligible for Pre-Order. This feature allows our customers the convenience of purchasing certain items prior to them being in-stock. The expected availability date provided is an estimate only. Any Order placed that contains one or more Pre-Order (out of stock) line items will be held until the Pre-Order line items are in-stock and available for shipment. Please drop us a line if you have any questions about Pre-Order items.

Products Excluded from Discount Offers

Within our online store, there are certain products that we do not include in special discount offers. These products include those that are either identified as those that are ineligible for discount offers/coupons, are already on sale outside of the discount offer, or are on Clearance. Discount coupons or site-wide specials will not apply to these items.

Return Policy

No Hassle Return Policy - At RibbedTee.com, we're happy when you're happy. We sincerely hope that you'll be 100% pleased with your purchase, however we understand that sometimes there may be a need to return or exchange something.

Undershirts: You may return unworn, unlaundered items within 30 days of delivery. Please make sure all tags and packaging are intact.

Underwear & Socks: Due to health and sanitary concerns for all of our customers, underwear that has been tried on, worn or laundered may not be returned.

CLEARANCE items:  Are sold as is. No returns, refunds or exchanges will be issued.

We will process your return / exchange within 10 business days and notify you once we have done so. If you requested a refund, we will process it on the original credit card used for the purchase, minus shipping fees. We do not refund shipping fees, unless you received damaged goods or items that you did not order.

Return / Exchange Shipping Fees

Customers are responsible for return shipping fees. If you are exchanging an item, standard shipping fees will apply.

In the unlikely event that you receive damaged goods, or items that you did not order, it is important that the items remain unworn, unopened, and unlaundered so we can credit you in full, including return shipping if it is a result of our error.

How To Return Your Purchase

Please contact Customer Service toll-free at 877-594-9076. We will issue an RMA number and email or send you instructions on how to return your merchandise.

Free shipping offer applies to standard shipping on a minimum purchase of one sheet of PhotoStamps. One coupon redemption per customer. Cannot be combined with other offers. Offer expires December 31, 2010.
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